Privacy Policy

SMS Privacy Policy

No mobile information will be shared or collected with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• Data collection: Information is collected from the user regarding the job or service requested.
• Consent: Users provide consent when they opt in by texting Adjuster Groups LLC.
• Security: Our SMS service provider meets all government regulations and requirements for providing our service.
• Data retention: Data is systematically deleted as job and services are completed or requests closed out.
• Opt-In Adjuster Groups LLC will be collecting opt-in verbally from their customers.  Messages are sent only to existing clients who have opted in. All messages are operational and do not include marketing or promotional content. Message frequency varies, averaging 10-30 messages per client. When a customer is registered for the first time, they are asked to provide their phone number, and staff is trained to ask if the customer would like to opt in to SMS. Customers will be informed that “Message and data rates may apply,” “Message frequency may vary,” and they can “text HELP for support or more information and STOP to unsubscribe at any time.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.
• Opt-out:  Customers can text STOP to opt-out.
• Non-sharing: User information is only shared with third parties regarding the job or service requested.

Website Privacy Policy

This Privacy Policy governs the manner in which Adjuster Groups LLC collects, uses, maintains and discloses information collected from users (each, a “User”) of the claims@adjustergroups.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Adjuster Groups LLC.

Personal identification information

We may collect personally identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Adjuster Groups LLC collects and uses Users personal information for the following purposes:

• To personalize user experience – We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site – We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service – Your information helps us to more effectively respond to your customer service requests and support needs.
• To administer a content, promotion, survey or other Site feature –To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails – The email address Users provide will only be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Online Advertising We Use

Adjuster Groups LLC also uses 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.

The third-party vendors, including Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

Changes to this privacy policy

Adjuster Groups LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Claims@AdjusterGroups.com or 407-201-7699